14 days
Knowledge Assistant
Your team's documents, answered.
- Cited answers
- 50-question eval
- Slack, Teams or web
Production AI engineering
Most AI projects die between the demo and production. We build the part that ships.
Agents, RAG systems and the web and mobile apps around them, with evals, monitoring and code you own.
slack · #sales-ops ·passed
Illustrative
- 0 ms
Question
What is the refund window for reseller annual plans?
- 180 ms
Retrieval
3 sources · permission filter: sales-ops
- ▸ Refund policy v4.pdf · §3.2
- ▸ Reseller agreement (EU) · §7
- ▸ Notion · Billing FAQ
- 410 ms
Tool call
contracts.lookup(region="EU", channel="reseller")
- → refund_days: 30, then prorated
- 1.31 s
Eval checkpassed
Grounded in sources · 3 of 3 citations verified
- 1.62 s
Answer
30 days from purchase [1][2], then prorated by month [1]. The reseller processes it [2].
latency 1.62 s · 2,140 tokens✓ within budget
Shipped for
- Projects shipped
- 40+
- Engineers
- 15
- Team shipping since
- 2018
- Sortup since 2020
- Lahore
- UTC+5
The five layers
Every AI product has five layers. You rent one.
- You rent
- We build
- Where demos stall
- 05
The product
1.62 sCited answer · Slack #sales-ops
Demos stall here:No product around the model
- 04
Evals and guardrails
1.31 s✓ 3 of 3 citations verified
Demos stall here:No evals
- 03
Agent logic
410 mscontracts.lookup(region="EU")
- 02
Data and retrieval
180 msRefund policy v4.pdf · §3.2 · permission: sales-ops
Demos stall here:No data pipeline
- 01
Model
OpenAI · Anthropic · Google · open weights
Start here
Two systems, live in 14 days. Then decide.
14 days
Agent Pilot
One workflow, automated end to end.
- Human approval step
- Every run traced
- CRM, helpdesk, email
5 days · Already live?
Production Audit
- Evals from your traffic
- Cost and latency
- Ranked fix list
Ongoing
A dedicated pod
2–4 engineers plus a lead, month to month.
Client work
Real clients. Live products you can open.
Paal AI
No-code AI bots for Telegram, Discord and the web.
Ojiyo
Grocery, food, retail and booked services in one app, with AI built in.
GameOn
Booking, WebRTC calls and Stripe subscriptions in one app.
We publish results only once a client confirms them.
The team delivered a complex super app with e-wallet, e-commerce, logistics integrations, and a dynamic commission engine. Their communication was clear, execution was reliable, and they consistently provided solution-driven results throughout the project.
Simon SprouleCo-founder, GatherHow it runs
The output of an in-house AI team. Without the six-month hire.
01 · 20 minutes
Fit call
02 · Days 1–2
Scope
03 · 2-week milestones
Build
04 · Final week
Launch and handover
- Engineer reply
- Within 1 business day
- Code and repository
- Yours from commit 1
- Staging link
- Every 2 weeks
- Eval set
- Agreed on day 1
- Written update
- Every week
- NDA
- Yours or ours, before the call
- After launch
- We fix what we shipped, 30 days
- Handover
- Runbooks, docs and a call
Before you ask
- Will you work our hours?
- We work your hours: the engineers on your project keep your working day, whether you are in the GCC, the UK and EU or the US.
- What happens to our data?
- It stays in your accounts where possible, under API terms that exclude training. We sign your DPA.
Book
Book a 20-minute fit call.
No pitch deck. An engineer, and a straight answer.
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Already decided?
Send your brief
About five minutes. It saves as you type.
Not ready for a call?
Get a free AI Teardown
A 2-page build plan and a clickable prototype, in five business days.
Prefer email? hello@sortup.dev